Privacy Statement
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use Instaslots. We respect your privacy and aim to be clear about what data we collect, why we need it, and how you can manage your information. This page applies to users in Canada and describes our general practices for account activity, payments, and site usage.
Types of Data We Collect
We collect information you provide directly and data collected automatically when you use our services. This includes personal data, technical data, and transactional data required to operate your account and provide our services.
Personal Data
Personal data may include your name, date of birth, contact details (email, phone, address), identity documents provided for verification, and payment information needed to process deposits and withdrawals. We collect only what is necessary to create and maintain your account and to meet legal obligations.
Technical Data
We gather technical information such as IP address, device type, browser type, operating system, and usage data like pages visited, session length, and feature interactions. Cookies and similar technologies help us maintain sessions, remember preferences, and improve site performance.
Transactional Data
Transactional data covers deposits, withdrawals, bets, wins, losses, and other account activity. We use this data to process payments, resolve disputes, detect fraud, and comply with anti-money-laundering and responsible gaming requirements.
How We Use Your Information
Your information is used to operate your account, process transactions, provide customer support, and personalise your experience. We also use data for security, fraud prevention, compliance with legal obligations, analytics, and to send service-related notices. Marketing communications are sent only if you opt in and you can unsubscribe at any time.
Data Protection Practices
We protect personal information using reasonable technical and organizational measures such as encryption for data in transit, access controls, and secure storage. Access to personal data is limited to staff and service providers who need it to perform their duties. No security measure can be guaranteed, but we strive to protect your information.
Cookies and Tracking Technologies
We use cookies and similar tools for essential site functions, analytics, and to remember preferences. You can manage cookie settings through your browser or account preferences. Third-party providers may also place cookies when you use interactive features or social media integrations.
Information Sharing and Third Parties
We may share data with service providers such as payment processors, game providers, analytics vendors, and fraud-prevention partners. We may also disclose information when required by law or to protect rights and safety. Some service providers may process data outside Canada.
User Rights
Residents of Canada may have rights to access, correct, update, or request deletion of their personal data, and to object to certain processing. You can exercise these rights through your account settings or by contacting our support team. We will respond to requests as required by applicable law.
Access, Correction, and Deletion
To access, correct, or request deletion of your personal information, sign in to your account or contact support. We may need to retain certain records to meet legal or regulatory obligations or to resolve disputes. For assistance, contact [email protected].
Privacy Policy Updates
We may update this policy from time to time. Changes will be posted on this page with the effective date. Continued use of our services after updates means you accept the revised policy. If you have questions about our practices, contact our privacy team via [email protected].
Please note that Insta Slots may provide localized settings and additional notices depending on your province. Check your account settings for regional options.